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FAQs
Find answers to commonly asked questions about the OEM Access Control.
You can reach us through our contact form on this page, by email at sales@nortechcontrol.com or by phone at +44 (0) 1633 485533. Our team is based in the UK and is available during standard business hours (9 AM - 5 PM GMT).
OEM Access is a division of Nortech Control Systems, headquartered in the UK. Our main office is located at Nortech House, William Brown Close, Llantarnam Park, Cwmbran, NP44 3AB, United Kingdom.
While our DeltaQuest OEM access controller is versatile, we specialise in solutions for the leisure and visitor attraction industries. This includes gyms, fitness centres, golf clubs, leisure centres, and various other membership-based facilities.
Most likely, yes. We have successfully integrated DeltaQuest with over 30 different software platforms across various industries and use cases. Our team has extensive experience in custom integrations and can work with you to ensure compatibility with your existing systems.
Absolutely. All technical support, including initial integration and ongoing assistance, is managed from our UK office. Our experienced team has handled over 30 software integrations across multiple industries, languages, and use cases.
Our DeltaQuest controller and its predecessors have been installed in over 2000 locations across the UK, Europe, Middle East, and Australia. We have a global reach with local expertise.
OEM Access is a division of Nortech Control Systems, which has been in business for over 30 years. Our experience in access control systems dates back to our first model, the CRC400, which was originally integrated with Membr software for gym access control.
DeltaQuest is the latest evolution of our OEM access controller, designed with flexibility and integration in mind. It can manage up to 32 access points via a single connection and is compatible with a wide range of third-party software, making it an ideal solution for various industries and use cases.
Yes, we specialise in tailoring our solutions to meet specific needs. With our extensive experience across multiple industries and use cases, we can work with you to develop a custom solution that fits your unique requirements.
While we provide comprehensive remote support and guidance, on-site installation is typically handled by our network of trained partners or your in-house team. We can recommend local partners if needed.